SO there I was, hating my dataone connection for its recent spate of bad service and low bandwidth and thinking of changing the connection. The only real alternative here in India (apart from local dsl providers – cut cable no internets!) is Airtel broadband. Now I wasn’t looking for a Rs. 300 internet connection to check my emails or some other shit like that. I am looking for a high bandwidth connection from a company that provides good customer service.
I check the Airtel broadband page and I see everything I need: Good speed (2 mbps), good price (Rs. 1600/- per month) and a promise to be good for streaming with a 24x7x365 customer support service. Ok! Great!! Where do I sign?
Then, just to make sure I got all the details right, I check their terms of service – check, their usage agreement – check, their FAQ – damn!!.
Apparently, Airtel broadband does not have linux or mac support or even Windoze XP 64 bit support. So, essentially, to use Airtel Broadband, I have to have a vista (Blech!) computer or some other variation of a winsnore PC!
WTF, Airtel?? In this day and age, when even the government run BSNL dataone service has support for us non-drone users, you cannot find a DSL modem that works with non windows computers?? Do you want me to send you a list of DSL modems that do and help you lay the lines as well?? In an ever increasing non-windows world, you want to limit yourself to “reboot computer” users?
Shame on you!
3 Comments
buy router dude ! e.g. netgear from staples.
plenty of online support
Actually you don’t need any OS support unless you intend to use USB cable and want to configure PPPoE or something. Just plugin ethernet cable that comes with the adsl modem supplied by Airtel, and you are good to go.
And their customer service sucks too, btw; I still get bills at my old office ..